2021 UNIVERSAL REGISTRATION DOCUMENT

2. Corporate Governance

 

Human Resources criteria   Weighting: 7.5%
Gender Balance Gender Balance

 

2021 Results		 Gender Balance

Weighting: 7.5%

2020 Results
  • Improving gender balance, in particular at the level of senior management positions.
  • Improving gender balance, in particular at the level of senior management positions.

 
  • 32% of Executive Committee members are women.
  • Improving gender balance, in particular at the level of senior management positions.

Weighting: 7.5%

26%
 

 

 
  • 47% of strategic positions are held by women (strategic positions include Executive Committee positions, i.e. approximately 300 positions).

 

Weighting: 7.5%

42%
 

 

 
  • 2021 Equileap ranking:

 

Weighting: 7.5%

 
 

 

 

France: No. 1

 

Weighting: 7.5%

No. 1 in France
 

 

 

International: No. 4

 

Weighting: 7.5%

No. 4 in the world
 

 

 
  • For the fourth consecutive year, L’Oréal is ranked in the Top 100 among the 414 companies of the Bloomberg Gender-Equality Index 2022.

 

Weighting: 7.5%

Top 100 
Talent Development Talent Development

 

 

 Talent Development

Weighting: 7.5%

 
  • Results of the policy regarding the recruitment of both experienced and more junior talented employees, and talent development all over the world, in order to favour the emergence of local talent.
  • Results of the policy regarding the recruitment of both experienced and more junior talented employees, and talent development all over the world, in order to favour the emergence of local talent.

 
  • Fifth place in the Universum global ranking (business schools). L’Oréal is the first multinational company in the European Union to make the TOP 5
  • Results of the policy regarding the recruitment of both experienced and more junior talented employees, and talent development all over the world, in order to favour the emergence of local talent.

Weighting: 7.5%

10th place
  • Attractive, targeted, digital employer communication.
  • Attractive, targeted, digital employer communication.

 
  • Strong presence on social networks: 3.9 million followers on LinkedIn. 17th place in the Potential Park global ranking (recruiting/social media)
  • Attractive, targeted, digital employer communication.

Weighting: 7.5%

3.2 million

No. 3
Access to training Access to training

 

 

 Access to training

Weighting: 7.5%

 
  • 100% of employees will receive training once a year.
  • 100% of employees will receive training once a year.

 
  • 100% of employees received training in 2020. Over 530,000 hours of digital training (vs 202,000 in 2019).
  • 100% of employees will receive training once a year.

Weighting: 7.5%

100% 580,000 hours
Digital development criteria Weighting 7.5%
Increase in sales achieved in e-commerce Increase in sales achieved in e-commerce

Weighting 7.5%
  • €9.3 billion in net sales, i.e. 28.9% of Group sales (+ 2.3 points), up 26% compared to 2020.
  • Strong acceleration in Europe and in SAPMENA.
Partnerships and innovation Partnerships and innovation

Weighting 7.5%
  • Ecosystem of partnerships developed in collaboration with the IT/R&I and Beauty Tech teams:advanced research and discoveries via Verily, Clue and BreezoMeter.
  • L’Oréal and Facebook announced a technological integration allowing buyers on Instagram to virtually try on makeup products with ModiFace, L’Oréal’s owned augmented reality and artificial intelligence company.
  • Continued development of technologies coming from the ModiFace acquisition. Roll-out of 1,253 projects (+240 in 2021) at the sites of 24 brands in 110 countries, scaling of virtual try-outs of makeup, hair colour, skin diagnostics, and product recommendations. Integration of our Modiface technologies at 50 retailers, including Watsons, DM, Amazon, Sephora, and TMall. Integration of Modiface technologies on the most important digital platforms (Facebook, Instagram, YouTube, Google Search, Snapchat, WeChat, Pinterest).
  • Gaming initiatives: sponsorship of the Dignitas female team by NYX PMU.
New consumer interaction models New consumer interaction models

Weighting 7.5%
  • Harnessing new platforms such as TikTok.
  • Development of the Livestreaming & Liveshopping programme: > 10,000 livestream sessions for L’Oréal brands.
Continuation of the Company’s digital transformation Continuation of the Company’s digital transformation

Weighting 7.5%
  • Continuing to shift the Beauty experience from products to services. Deployed skin diagnostic tools in 2021 – 15,000 images from R&I were used to identify 16 different skin problems.
  • Increased digital media investments (73% of media expenditure vs 61% in 2020).
  • Recruitment and training: the digital community is made up of more than 3,500 experts (vs 2,800 at the end of 2020) and nearly 25,000 people were trained as part of the Digital Upskilling programme in 2021,

i.e. 50% of the number of people trained over the period 2015–2020. Third season of the CM1 test: 4,940 employees passed this test in 2021 (priority was given to marketing, CMI and communication functions), as well as nearly 8,000 applicants in the recruitment phase. 
Gartner L2 Digital ranking Gartner L2 Digital ranking

Weighting 7.5%
  • Six brands in the top 20 of the Gartner Digital transformation ranking in the key countries: USA, UK, France, Germany and China.
  • Ranked no. 1 in Gartner’s Digital IQ Index: Personal Care U.S.