1. Presentation of the Group integrated report
1.2. Business model: Economic and corporate excellence to create lasting value for allCreated in 1909,
No1
in beauty,
its sole business
SENSE OF PURPOSE (“RAISON D’ÊTRE”)
Create the beauty that moves the world
The purpose (raison d’être) is a core principle for the Group, to see ourselves as a high-performing, committed, responsible, inclusive company showing solidarity in decades to come.
BEAUTY FOR ALL
L’Oréal’s ambition is to offer women and men around the world the best in cosmetics in terms of quality, responsibility, effectiveness, sincerity and safety, in order to meet all their needs and beauty wishes in their infinite diversity.
RESOURCES
Human capital
- 85,412 employees
- 55% of key positions held by women
Research and innovation
- 517 patents filed in 2021
- €1,029 million: Research and Innovation expenses
- 20 cosmetic research centres, 13 assessment centres
- 4,054 employees around the globe
Brands
- 35 diverse and complementary brands
- Supported by strong media investment
- 4th largest advertiser worldwide across all industries
Purchases of goods and services
- €5.01 billion in purchases related to production
- 63% of newly referenced raw materials are renewable
- 40% of newly referenced raw materials respect the principles of green chemistry
Production
- 39 plants around the world
- In 2021, 97% of L’Oréal plants were ISO 9001 (Quality Management) certified and 100% were ISO 22716 (Best cosmetics manufacturing practices) compliant
A SUSTAINABLE COMMITMENT
2021–2030
New commitments
Transforming our business
By 2025, all our sites will have achieved carbon neutrality by improving energy efficiency and using 100% renewable energy.
By 2030, 100% of the water used in our industrial processes will be recycled and reused in a loop.
By 2030, 100% of the bio-based ingredients for formulas and packaging materials will be traceable and will come from sustainable sources, and none of them will be linked to deforestation.
By 2030, 95% of our ingredients in formulas will be bio-based, derived from abundant minerals or from circular processes.
By 2030, 100% of the plastic used in our packaging will be either from recycled or bio-based sources (we will reach 50% by 2025).
Empowering our ecosystem in our transformation
By 2030, 3 million people will have benefited from our brands’ social engagement programmes.
Science Based Targets commitments
By 2025, 100% of the Group’s plastic packaging will be refillable, reusable, recyclable or compostable
L’Oréal is committed to reducing greenhouse gas emissions on its scopes 1, 2 and 3 by 25% in absolute value by 2030