THE STRATEGY
Glocalization
Meaning the globalisation of its brands with a detailed understanding and respect for local differences. The goal is to offer beauty by responding to the specific aspirations of consumers in every region of the world.
In contrast to standardisation, it is based on careful attention to consumers and a deep respect for their differences.
ETHICAL PRINCIPLES
INTEGRITY
Respect
Courage
TRANSPARENCY
STAKEHOLDERS
Employees
- 1st prize for gender equality in business (Equileap France)
- 97% of the Group’s permanent employees have access to healthcare coverage reflecting the best practices in their country of residence
- 93% of the Group’s permanent employees have access to financial protection in the event of unexpected life events (including death or permanent disability)
Consumers
- 96% of the Group’s products are eco-designed
Shareholders
- Dividends distributed in 2021: €2.3 billion
- Market capitalisation at 31/12/2021: €232.5 billion
- Shareholder return over 10 years: +19.8% per year
- Employee shareholders: approximately 30,000 employees
Providers and suppliers of goods and services
- 82% of the direct and indirect strategic suppliers have completed a self-assessment of their sustainable development policy with the support of L’Oréal Group
Governments and local authorities
- Tax charge in 2021: €2 billion
Communities
- 985,089 people benefited from the brands’ social commitment programmes.
- 13,946 people from underprivileged communities gained access to employment
Ecosystem and environment
- Achieving zero waste to landfill for all plants and distribution centres (excluding regulatory obligations)
- 35% reduction in CO2 emissions and 5% reduction in water consumption vs 2019 (plants and distribution centres)
BUSINESS ACTIVITY
2021 CONSOLIDATED SALES: €32.28 BILLION
Presence in over 150 countries
Diversity of distribution channels: hair salons, mass-market retail channels, perfume shops, department stores, pharmacies, drug stores, medispas, branded retail, travel retail, e-commerce
BREAKDOWN OF SALES (€ millions)
by operational division
by geographic zone
by business segment
