2021 UNIVERSAL REGISTRATION DOCUMENT

1. Presentation of the Group integrated report

1.2.1. L’Oréal Group Profile

L’Oréal is the world leader in beauty – its sole business, expertise and passion for more than 110 years. The Group is split into Divisions, each of which has a specific vision of beauty, by consumer universe and distribution channels. This strategy is backed by a portfolio of 35 diverse and complementary brands.

SUPPORT DIVISIONS
Research, Innovation and Technology

The Research, Innovation and Technology Division will be the crucible for the Group’s future great inventions.

Digital and Marketing

The Digital and Marketing Division is responsible for accelerating the Group’s digital transformation by helping the brands create enriched spaces for expression and helping teams to establish more interactive, close-knit and bespoke relationships with consumers, while taking advantage of the development opportunities offered by digital as a distribution channel.

Operations

The Operations Division contributes to the growth of the Group, from packaging design, product development, sourcing, production, to the distribution of the Group’s products through an integrated value chain, aiming to ensure that consumers around the world are ensured high standards of quality, safety, security and social and environmental responsibility.

Human Resources

The Human Resources Division is responsible for recruitment, training, employee development and social innovation policies.

Administration and Finance

The Administration and Finance Division is responsible for the Group’s financial policy, investments (via its corporate venture fund BOLD) and holdings, management and consolidation, acquisitions, legal and tax coordination, financial communication and shareholder and investor relations, and strategic planning, as well as data governance.

Corporate Affairs and Engagement

The Corporate Affairs and Engagement Division is responsible for coordinating corporate communications, public affairs and the communication of the group’s brands.

Corporate Social Responsibility

The Corporate Social Responsibility Department is responsible for the Group’s sustainable development policy, notably through the L’Oréal for the Future programme (2021–2030), corporate philanthropy and employee civic engagement projects. It also includes the philanthropy programmes run by the L’Oréal Corporate Foundation.

Professional Products

Offer professional beauty expertise by drawing on over 110 years of knowledge and support for the hairdressing sector.

Consumer Products

Democratise the best that thee world of beauty has to offer.

L’Oréal Luxe

Provide consumers with the best luxury beauty products and services through exceptional and memorable experiences.

Active Cosmetics

Provide sustainable and life-changing dermatological solutions.