Since 2015, L’Oréal has supported the Equal@Work network of the European Network Against Racism (ENAR), which helps to ensure progress on this important issue. Since 2019, L’Oréal has been an active member of the Tent Partnership for Refugees, a global network of more than 200 companies that support refugees. This partnership enables L’Oréal to strengthen the socio-economic and multicultural diversity of its teams, offer job opportunities to the candidates in question and facilitate their inclusion in their host countries. In 2021, L’Oréal committed to taking part in a three-year mentoring programme for 50 female refugees in France, Germany, Belgium and the Netherlands.
On World Refugee Day 2021, L’Oréal’s Chief Executive Officer signed an open letter with other executives as part of the Refugees Are Talents collective and took part in professional gatherings and various international events to encourage the recruitment of refugees into our teams.
In order to support these initiatives, L’Oréal trains its employees in Diversity, Equity and Inclusion by organising Diversity Training Workshops. This training is now available virtually. Since 2007, more than 75,000 employees have been trained through these workshops.
Since 2010, L’Oréal has participated in the EVE programme, an initiative led by the Danone Group, aimed to help women to be agents of change in their company and to develop their leadership and careers. Since its launch, more than 650 of the Group’s employees have taken part in this programme. The Group wanted to go further by partnering with Danone to create editions in Asia in 2014 (EVE Asia-Pacific), and Africa (EVE Africa) since 2017.
On the Group’s internal platform dedicated to training, My Learning, a page dedicated to Diversity, Equity and Inclusion was created in 2020. More than 80 learning resources are now available.
In 2021, the Group made 9 new e-learning modules available, covering the following topics: micro-aggressions, sexism, unconscious bias, mental health, digital accessibility, domestic violence, cyber-harassment, workplace inclusion of the LGBTQIA+ community, combating racism in the workplace, as well as quarterly e-conferences and a selection of podcasts.
L’Oréal has been recognised on several occasions for its excellence in the area of Diversity, Equity and Inclusion:
L’Oréal’s commitment to Human Rights is based in particular on the Universal Declaration of Human Rights, the United Nations Guiding Principles on Business and Human Rights and the Fundamental Conventions of the International Labour Organisation, although these conventions have not all been ratified by all the countries where L’Oréal operates.
The Chief Corporate Responsibility Officer, a member of the Executive Committee, is responsible for overseeing the respect of human rights and fundamental freedoms in the Group. This mission has been entrusted to her by L’Oréal’s Chairman and Chief Executive Officer, to whom she reports.
The Chief Corporate Responsibility Officer has a budget and a dedicated team composed of Human Rights experts. She relies on all the Group’s teams and resources to carry out her work.
A dedicated network of Human Rights Correspondents covering all of the Group’s markets allows the Group’s Human Rights commitments to be rolled out.
The Human Rights Committee, chaired by the Chief Corporate Responsibility Officer and composed of representatives of the various activities, functions and Zones (including Purchasing, HR, CSR, Safety, Security, etc.), allows coordination and exchange on the implementation of the Group’s Human Rights policy. Its primary objective is to enable the emergence of a Human Rights culture within the Group.
The Group completed a generic review of the Human Rights issues related to its operational activities and commercial relationships, and identified four groups of impacted stakeholders that in form the Human Rights policy:
In order to achieve its Human Rights goals and face these risks, L’Oréal has been a member of the United Nations Global Compact since 2003, and is committed to respecting all internationally recognised Human Rights. A specific partnership was also signed in 2019 with the Danish Institute for Human Rights to support the Group in the implementation of Human Rights. This commitment to respect Human Rights is supported each year at the highest level of the Company by its Chief Executive Officer, by the Chief Ethics, Risks and Compliance Officer, and by the Chief Sustainability Officer, who also chairs the Group’s Human Rights Committee.
