2021 UNIVERSAL REGISTRATION DOCUMENT

4. L’Oréal’s social, environmental and societal responsibility

Theme Standard number Disclosure title Additional information Level of compliance Location of information
Supplier Environmental Assessment 308-1 New suppliers that were screened using environmental criteria   Fully compliant 4.3.1.3.2. - 3.4.4
SOCIAL          
Employment 401-1 New employee hires and employee turnover Employee turnover : 14%. Fully compliant 4.3.2.
Occupational Health and Safety 403-1 Workers representation in formal joint management–worker health and safety committees   Fully compliant 4.3.2 - 3.4.4.1.
Training and education 404-1 Average hours of training per year per employee   Fully compliant 4.3.2.
  404-3 Percentage of employees receiving regular performance and career development reviews   Fully compliant 4.3.2.5.
Child labour 408-1 Operations and suppliers at significant risk for incidents of child labour   Fully compliant

4.3.1.2.1

3.4.4.1

Forced labour 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labour   Fully compliant

3.4.4.1

4.2.2. - 4.3.3.

Human Rights Assessment 412-1 Operations that have been subject to Human Rights reviews or impact assessments   Fully compliant 3.4.7.
  412-2 Employee training on Human Rights policies or procedures   Fully compliant

4.3.2.2

4.3.3.4

Supplier social assessment 414-2 Negative social impacts in the supply chain and actions taken Audits – Europe: 146; Audits –Asia, Pacific: 641; Audits – Americas: 343; Audits – Africa, Middle‑East: 106. Of all cases of non-compliance: 45% were related to working conditions, health, or safety, 24% were related to working hours, 19% were related to the pay; 12%. In the event of major non–compliance, corrective action plans are put in place and subject to a follow-up audit. The most serious cases of non-compliance or the absence of effective implementation of a corrective action plan may lead to the cessation of commercial relations. Fully compliant 4.3.1.3.2.
Customer Health and Safety 416-1 Assessment of the health and safety impacts of product and service categories   Fully compliant

4.3.2.1. 4.3.1.3.2.

Marketing and labelling 417-1 Requirements for product and service information and labelling   Fully compliant

1.2.6.

4.2.2, - .3.2

GRI Foundation   Publish a GRI content index   Fully compliant 4.3.6