2021 UNIVERSAL REGISTRATION DOCUMENT

5. 2021 Consolidated financial statements

Trade accounts receivable

Accounts receivable from customers are recorded at their nominal value, which corresponds to their fair value.

The current trade accounts receivable impairment methodology at L’Oréal reflects the level of expected losses on the customer portfolio, calculated on the basis of past statistics from the outset of the receivable. Moreover, this risk is contained thanks to the credit insurance policy applied by the Group.

Except when local conditions do not allow it, the Group has insurance cover for the subsidiaries.

3.1. Segment information
3.1.1. Information by business segment

The Group’s business activities are organised into four Divisions. In its markets, each Operational Division develops and enhances a range of its own brand of consumer products:

  • the Professional Products Division provides expertise to beauty professionals.
    For over 100 years, this Division has acquired extensive knowledge of, and provided tailored support solutions for, the hairdressing sector. It has built up a unique brand portfolio which currently includes L’Oréal Professionnel, Kérastase, Redken, Matrix and PureOlogy;
  • the Consumer Products Division’s goal is to democratise access to the best that the world of beauty has to offer.
    The Division is underpinned by four major global brands (L’Oréal Paris, Garnier, Maybelline New York and NYX Professional Makeup), and by the deployment of its specialised and regional brands (Stylenanda, Essie, Dark and Lovely, Mixa, Magic, etc.);
  • L’Oréal Luxe creates exceptional experiences and products, for the most demanding consumers in selective distribution.

The Division has built a unique portfolio of prestigious brands including iconic mainstream, aspirational, alternative and specialist brands (Lancôme, Kiehl’s, Giorgio Armani Beauty, Yves Saint Laurent Beauté, Biotherm, Helena Rubinstein, Shu Uemura, IT Cosmetics, Urban Decay, Ralph Lauren, Mugler, Viktor&Rolf, Valentino, Azzaro, etc.);

  • the Active Cosmetics Division, whose goal is to help everyone in their quest to have healthy and beautiful skin.
    Its portfolio of highly complementary brands (La Roche-Posay, Vichy, CeraVe, SkinCeuticals, etc.) is designed to keep pace with major skincare trends and recommendations of healthcare professionals.

The “non-allocated” item includes expenses incurred by the Functional Divisions, fundamental research and the cost of free shares not allocated to the Divisions. It also includes non-core businesses, such as reinsurance.

The performance of each Division is measured on the basis of operating profit.

WEIGHT OF NET SALES BY DIVISION OVER THE THREE PERIODS
This graph shows the weight of net sales by division over three periods
2021 SALES: €32,288 M

L’Oréal Luxe : 38.2%,

Active Cosmetics : 12.2%,

Professional Products : 11.7%,

Consumer Products : 37.9%.

2020 SALES: €27,992 M

L’Oréal Luxe : 36.4%,

Active Cosmetics : 10.8%,

Professional Products : 11.1%,

Consumer Products : 41.8%.

2019 SALES: €29,874 M

L’Oréal Luxe : 36.9%,

Active Cosmetics : 8.9%,

Professional Products : 11.5%,

Consumer Products : 42.7%.

€ millions

2021

Sales Operating profit Operational Assets(1) Investments in tangible and intangible assets Depreciation, amortisation and provisions
Professional Products

Professional Products

Sales

3,783.9

Professional Products

Operating profit

806.9

Professional Products

Operational Assets

(1)

3,251.6

Professional Products

Investments in tangible and intangible assets

80.3

Professional Products

Depreciation, amortisation and provisions

175.1

Consumer Products

Consumer Products

Sales

12,233.5

Consumer Products

Operating profit

2,466.0

Consumer Products

Operational Assets

(1)

10,186.6

Consumer Products

Investments in tangible and intangible assets

370.7

Consumer Products

Depreciation, amortisation and provisions

709.1

L’Oréal Luxe

L’Oréal

Luxe

Sales

12,346.2

L’Oréal

Luxe

Operating profit

2,816.3

L’Oréal

Luxe

Operational Assets

(1)

9,532.4

L’Oréal

Luxe

Investments in tangible and intangible assets

293.3

L’Oréal

Luxe

Depreciation, amortisation and provisions

473.6

Active Cosmetics

Active Cosmetics

Sales

3,924.0

Active Cosmetics

Operating profit

990.5

Active Cosmetics

Operational Assets

(1)

2,957.4

Active Cosmetics

Investments in tangible and intangible assets

80.1

Active Cosmetics

Depreciation, amortisation and provisions

117.5

TOTAL OF DIVISIONS

TOTAL OF DIVISIONS

Sales

32,287.6

TOTAL OF DIVISIONS

Operating profit

7,079.7

TOTAL OF DIVISIONS

Operational Assets

(1)
25,927.9

TOTAL OF DIVISIONS

Investments in tangible and intangible assets

824.4

TOTAL OF DIVISIONS

Depreciation, amortisation and provisions

1,475.3
Non-allocated

Non-allocated

Sales

-

Non-allocated

Operating profit

-919.4

Non-allocated

Operational Assets

(1)

1,047.7

Non-allocated

Investments in tangible and intangible assets

259.6

Non-allocated

Depreciation, amortisation and provisions

215.6

GROUP

GROUP

Sales

32,287.6

GROUP

Operating profit

6,160.3

GROUP

Operational Assets

(1)
26,975.7

GROUP

Investments in tangible and intangible assets

1,084.0

GROUP

Depreciation, amortisation and provisions

1,690.9

(1) Operational assets mainly include goodwill, intangible and tangible assets, right-of-use assets, trade accounts receivable and inventories.