The Group operates in a constantly changing environment and like any company, L’Oréal is necessarily exposed to risks which, if they were to materialise, could have a negative impact on its business activities, its financial position and its assets, particularly in terms of reputation and image.
In order to ensure the sustainability of its development and the achievement of its objectives, the Group strives to anticipate and manage the risks to which it is exposed in its different areas of activity.
L’Oréal’s risk management consists in identifying, assessing and controlling risks that may affect the smooth running of the Company. It also participates in the Group’s development by promoting good use of resources to minimise the impact of negative events and maximise the realisation of opportunities.
By contributing to preventing and managing the risks to which the Group is exposed, the purpose of the Internal Control system is to enable the Group’s manufacturing and economic development to take place in a steady and sustainable manner in a control environment appropriate for the Group’s businesses.
At L’Oréal, Internal Control is a system that applies to the Company and its consolidated subsidiaries and aims at ensuring that:
The control environment, which is critical to the Internal Control system, good risk management and the application of procedures, is based on behaviour, the organisational structure and employees. At L’Oréal, it forms part of a culture of rigour and commitment communicated by senior management and in line with the Group’s strategic choices.
Risk management and Internal Control is everyone’s business, from the governance bodies to all employees.
The Internal Control system is the subject of ongoing supervision in order to verify whether it is relevant and meets the Group’s objectives and addresses its issues.
See also Chapter 3 “Risk factors and control environment” of this document, which includes, in particular, details regarding the identification and management of the most significant risks from the point of view of investment decision-making, within the meaning of the regulations, listed in the table below.
Residual importance | ||
---|---|---|
Business risks | Business risks Sanitary crisis* |
Business risks Residual importance Significant |
Information and cybersecurity systems* |
Residual importance Significant |
|
Geographic presence and economic and political environment* |
Residual importance Significant |
|
Crisis management |
Residual importance Moderate |
|
Data |
Residual importance Moderate |
|
Market and Innovation |
Residual importance Moderate |
|
Business ethics |
Residual importance Moderate |
|
Sales distribution networks |
Residual importance Moderate |
|
Human Resources risk |
Residual importance Limited |
|
Product quality and safety |
Residual importance Limited |
|
Safety of people and property |
Residual importance Limited |
|
Industrial and environmental risks | Industrial and environmental risks Product availability* |
Industrial and environmental risks Residual importance Significant |
Climate change |
Residual importance Significant |
|
Environment and safety |
Residual importance Limited |
|
Legal and regulatory risks | Legal and regulatory risks Risk of non-conformity* |
Legal and regulatory risks Residual importance Moderate |
Intellectual property: trademarks, designs & models, domain names, patents |
Residual importance Limited |
|
Product claims |
Residual importance Limited |
|
Financial and market risks | Financial and market risks Currency risk* |
Financial and market risks Residual importance Limited |
Risk on financial equity interests |
Residual importance Limited |
|
Risk relating to the impairment of intangible assets |
Residual importance Limited |